How we handle a conflict when it begins can create the pathway to its successful resolution.
Setting Up A Collaborative Environment
When another person initiates a conflict with us it is one of the most painful experiences we can have. But it is possible to take conflict and keep it from blowing up on us by turning it into a problem-solving discussion. But how do we keep from getting defensive and keep the communication going so that we can get to the problem-solving part of it.
Setting Up A Collaborative Environment
When another person initiates a conflict with us it is one of the most painful experiences we can have. But it is possible to take conflict and keep it from blowing up on us by turning it into a problem-solving discussion. But how do we keep from getting defensive and keep the communication going so that we can get to the problem-solving part of it.